How to fix inaccessible flash drive identified by computer as "USB Disk 30X USB Device"

Having a bootable Linux on flash drive is very handly tool for a web developer. When I was about to create one, my TDK 16GB flash drive becomes inaccessible in my Windows 7 file explorer. The Windows explorer detected it and shows "Removable drive (H:)". When I clicked the drive, it prompted me to insert a disk in Drive H: as if it were acting as a CD or DVD drive. I checked it on my "Device Manager" and found my flash drive registered as "USB Disk 30X USB Device". I tried some known fix: uninstalled/re-installed the drive's device driver, re-assigned new Drive letter and nothing worked. I thought of giving it a low level format and in this article will show how to do it. Disclaimer: webfoobar assumes no responsibility for any data loss or permanent damage executing the following tutorial steps (use at your own risk).

  1. First, identify the VID (Vendor ID) and PID (Product ID) of your flash drive by using ChipGenius software and it can be downloaded here.
  2. Unplug all the external storage devices inserted in your computer then plug your inaccessible flash drive and run the ChipGenius. It will scan your computer for all USB devices connected in your computer.
  3. On the first pane of ChipGenius window shows the list of all USB devices detected, select the USB device labeled with the drive letter of inaccessible flash drive (in my case its [H:]). Below the first pane will show the detailed information of the selected device. Mine shows:

    Protocal Version: USB 2.00
    Current Speed: High Speed
    Max Current: 50mA

    USB Device ID: VID = 13FE PID = 1D00
    Serial Number: 000000000000

    Take note of the VID and PID.

  4. Identify the compatible software/util to format your flash drive. Go to FlashBoot.ru and input the VID and PID of your flash drive. Mine didn't show any util available:

    VID=13FE PID=1D00 USB device list

    On the same page that list devices with VID = 13FE PID = 1D00, I scan other devices that have available util and I selected "Phison UPTool V.2070.0703 (Release)":

    Other device with util

  5. I googled "Phison UPTool V.2070.0703 (Release)" and found where I can download it: http://flashboot.ru/files/file/410. Download and extract the util.

  6. Execute the util (UPTool_Ver2070.exe). Click "SETUP" button, a small window will popup. Leave the "Authentication" blank and click "OK" button:

    Phison UPTool

  7. Click the "USB Parameters" tab and populate the VID, PID, Vendor Name, Product Name and USB Power Consumption fields. The VID and PID are important others can be anything (the USB Power Consumption can be found when ChipGenius display the detailed information of the flash drive earlier). Click "OK" button:

    USB Parameters

  8. You will be back in main window and click the big "START" button to start the low level format of you flash drive. After it reached 100% click "QUIT" button. Congratulations! your flash drive is now fixed and accessible.
Tags
Computer Troubleshooting
Embedded System

Comments

Coco (not verified)

Tue, 05/12/2020 - 06:11

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Thanks mate, amazing job! It works for my Kingston Datatraveler 100G3 32Gb. I used ChipGenius_v4_18_0203_n00 and Formatter_SiliconPower.

shehan perera(frz) (not verified)

Tue, 05/19/2020 - 13:33

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Phison MPALL v3.60.0B (PS2251) http://flashboot.ru/files/file/393/ 100%sucessfully formatted and re use thank you....!

Gustavo (not verified)

Fri, 06/12/2020 - 06:44

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Año 2020 y me funcionó aunque tuve que buscar las distintas herramientas para formatear, tuve que ir probando y descargando hasta que una funciono, formateo y recién me leyó el pendrive de 32GB.
Muchas gracias!

kamal (not verified)

Sat, 06/20/2020 - 05:12

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i have problem with my pen drive.
memory chip not find. i need to recovery this pen drive because a lot of important things inside.
May somebody help me. if do repairing all data inside will gone...?

Volume: F:
Controller: Phison PS2307
Possible Memory Chip(s): Not available
Chip F/W: 08.00.50
Firmware Date: 2016-08-25
VID: 13FE
PID: 5100
Manufacturer: Phison
Product: USB DISK 53X
Query Vendor ID: 13FE
Query Product ID: USB DISK 50X
Query Product Revision: PMAP
Physical Disk Capacity: 0 Bytes
Windows Disk Capacity: 0 Bytes
Internal Tags: 2QAF-AAE3
USB Version: 3.00 in 2.00 port
Declared Power: 498 mA
ContMeas ID: 5D64-05-00
Microsoft Windows 8.1 x64 Build 9600
------------------------------------
http://www.antspec.com/usbflashinfo/
Program Version: 9.3.0.630

admin

Tue, 06/23/2020 - 13:05

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You may do a trial and error, choose other tool whatever you think will work until you find the one that will fix your flash drive. Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).

Lao (not verified)

Sun, 11/01/2020 - 10:20

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KINGSTON 16GB dont work.
Help me please.

Volume: F:
Controller: Phison PS2307
Possible Memory Chip(s): Not available
Flash ID: AD3A1803 0050
Chip F/W: 01.05.10
Firmware Date: 2015-04-24
MP Ver.: MPALL vFF.FF.FF
VID: 13FE
PID: 5500
Manufacturer: Phison
Product: 2307 Boot ROM
Query Vendor ID:
Query Product ID: 2307 PRAM
Query Product Revision: 1.00
Physical Disk Capacity: 0 Bytes
Windows Disk Capacity: 0 Bytes
Internal Tags: 2RAF-AV9J
USB Version: 2.00
Declared Power: 100 mA
ContMeas ID: 7446-06-00
Microsoft Windows 7 SP1 Build 7601

arpeggio

Tue, 11/03/2020 - 18:00

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As I keep on saying, please make a trial and error. Select the tool whatever you think will work until you find the one that will fix your flash drive. Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).

Cvn Mjs (not verified)

Wed, 02/17/2021 - 10:34

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Many thanks for taking the time to do this write-up. Invaluable.
I finally executed the tool found here https://flashboot.ru/files/file/411

usbdev.ru looked promising after running it thru google translate but the firmware bit was hurting my head.
Yours is better.
May you live long and prosper.

Radhakrishnan (not verified)

Fri, 04/02/2021 - 05:23

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It's says please insert removable disk .. and i can't find perfect util tool for my flash drive ..

arpeggio

Fri, 04/02/2021 - 16:10

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In that case, you will do a trial and error. choose other tool whatever you think will work until you find the one that will fix your flash drive. Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).

Behrooz (not verified)

Sat, 07/03/2021 - 15:59

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Description: [I:]USB Mass Storage Device(2268 PRAM)
Device Type: Mass Storage Device

Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 50mA

USB Device ID: VID = 13FE PID = 3E00

Device Name: 2268 PRAM
Device Revision: 0110

Product Model: 2268 PRAM
Product Revision: 1.00

Controller Vendor: Phison
Controller Part-Number: PS2251-68(PS2268) - F/W 01.02.10 [2015-03-25]
Flash ID code: 983A98A3 - Toshiba TC58TEG7THLTA00 [TLC-16K]

Tools on web: http://dl.mydigit.net/special/up/phison.html

arpeggio

Wed, 12/08/2021 - 11:10

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You will need to do a trial and error. Choose other tool whatever you think will work until you find the one that will fix your flash drive. Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).

AndyTheMaster (not verified)

Thu, 02/03/2022 - 19:04

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To find Vendor ID and PID - no need in third party may be infected utilities - just use Device Manager in Windows, find USB Controller and double-click on your device, then goto Hardware IDs in drop down menu.

Anonymous (not verified)

Wed, 02/09/2022 - 11:09

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My USB Drive vendor is Phison,and VID= 13FE PID=5200
I tried the steps above. But on the last part where I will click the Start Button, it shows err0073.
What's wrong?

arpeggio

Thu, 02/10/2022 - 08:40

Permalink

You will need to choose another tool whatever you think will work until you find the one that will fix your flash drive (do a trial and error). Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).

Pidinka (not verified)

Mon, 01/16/2023 - 00:15

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Hi,
i have Phision USB flash disk 50x which my computer cannot open. Just shows the device letter and that iss all. I did all steps,
filled the columnes in UP tool aplication, but when push the start button, an error appears. I checked stepe by step from start to the end and all appears to be fill in OK. Can you help, please. Thank you.

arpeggio

Tue, 09/19/2023 - 12:08

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Please do a trial and error by choosing other tool you think will work until you find the one that will fix your flash drive. Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).
 

moa (not verified)

Sun, 07/09/2023 - 22:16

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HI, i've followed all your instructions for my usb key; it starts and configure for 90 minutes but at the end, it constantly displays :
err s0, 0x301E
2c a4 64 32 aa 04 00
can you help me ?
Thanks
Description: [F:]Périphérique de stockage de masse USB(2307 PRAM)
Device Type: Mass Storage Device
Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 100mA
USB Device ID: VID = 13FE PID = 5500

Device Vendor: Phison
Device Name: 2307 Boot ROM
Device Revision: 0110

Product Model: 2307 PRAM
Product Revision: 1.00

Controller Vendor: Phison
Controller Part-Number: PS2251-07(PS2307) - F/W 01.05.10 [2015-04-24]
Flash ID code: 2CA46432AA04 - Micron MT29F256G08CBCBB [MLC-16K]

arpeggio

Tue, 09/19/2023 - 12:07

Permalink

You will have to do a trial and error. Select other tool whatever you think will work until you find the one that will fix your flash drive. Please remember as disclaimer webfoobar assumes no responsibility for any data loss or permanent damage (use the suggestion at your own risk).

Madhu (not verified)

Sun, 01/07/2024 - 19:16

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USB Device ID: VID = 13FE PID = 5500

Device Vendor: Phison
Device Name: 2307 Boot ROM
Device Revision: 0110

Product Model: 2307 PRAM
Product Revision: 1.00

Controller Vendor: Phison
Controller Part-Number: PS2251-07(PS2307) - F/W 01.05.10 [2015-04-24]
Flash ID code: AD3A18030050 - Hynix H27QDG8M2B [TLC-16K]

arpeggio

Mon, 01/08/2024 - 01:52

Permalink

Feel free to conduct a trial and error process by selecting alternative tools you believe may resolve the issues with your flash drive. It's important to note that as a disclaimer, webfoobar takes no responsibility for potential data loss or permanent damage. Utilize the suggested solutions at your own risk.

arpeggio

Sat, 01/20/2024 - 17:55

Permalink

Experiment with different tools to identify one that effectively resolves the issues with your flash drive. Keep in mind that webfoobar disclaims any responsibility for potential data loss or permanent damage, so use the suggested solutions at your own risk.

Burockstar (not verified)

Sun, 06/30/2024 - 08:51

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Kingston DTSE9 32GB belleği kurtarmış oldum Thanks

basu (not verified)

Fri, 07/26/2024 - 22:38

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Description: [D:]USB Mass Storage Device(SanDisk Cruzer)
Device Type: Mass Storage Device

Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 200mA

USB Device ID: VID = 0781 PID = 5530
Serial Number: 20060878310578C364E6

Device Vendor: SanDisk
Device Name: Cruzer
Device Revision: 0126

Manufacturer: SanDisk
Product Model: Cruzer
Product Revision: 1.26

Controller Part-Number: Unknown

Bimbo (not verified)

Wed, 10/16/2024 - 21:45

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I am getting the disk is write protected error while formatting
Could you please help

Description: [H:]USB Mass Storage Device(SanDisk Cruzer Blade)
Device Type: Mass Storage Device

Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 200mA

USB Device ID: VID = 0781 PID = 5567
Serial Number: 04012715010522015126

Device Vendor: SanDisk
Device Name: Cruzer Blade
Device Revision: 0100

Manufacturer: SanDisk
Product Model: Cruzer Blade
Product Revision: 1.00

Controller Part-Number: Unknown

arpeggio

Thu, 10/17/2024 - 06:55

Permalink

I apologize, but I don’t offer troubleshooting services. I recommend trying various tools yourself to resolve the issue with your flash drive through trial and error. Please be aware that webfoobar is not responsible for any data loss or permanent damage, so use the suggestions at your own risk.

bimbo (not verified)

Thu, 10/17/2024 - 13:14

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Thank you for your prompt response.
Could you please share me the tools which i can use for the troubleshooting.
Or download links for those tools.
I don't need any data from the USB as i already have backup of that, but i want to make reuse it as currently i can not transfer any data to USB or format it.
Your help will be greatly appreciated

admin

Tue, 11/26/2024 - 10:12

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If the '64035:Sortout Not Found' error occurs with a USB stick, it might relate to file system corruption, missing files, or the inability of the device to properly access or process data. Here's how to troubleshoot and resolve the issue:

Steps to Resolve USB Stick Errors

  1. Safely Eject and Reinsert the USB Stick

    • Remove the USB stick safely using the system's "Eject" function.
    • Reinsert it and check if the error persists.

  2. Test on Another Device

    • Connect the USB stick to a different computer or device to determine if the issue is with the stick itself or the original device.

  3. Check File System Integrity

    • On Windows:
      • Open File Explorer, right-click the USB drive, and select Properties.
      • Go to the Tools tab and click Check under the Error Checking section.
    • On Mac:
      • Open Disk Utility, select the USB drive, and run First Aid.
    • On Linux:
      • Use the fsck command on the USB drive (e.g., fsck /dev/sdX where X is the USB device identifier).

  4. Verify File System Format

    • Ensure the USB stick's file system is compatible with the operating system you’re using (e.g., FAT32, exFAT, NTFS).
    • If the file system is corrupted, you may need to reformat the drive.

  5. Recover Missing Files

    • Use file recovery tools like Recuva, EaseUS Data Recovery Wizard, or PhotoRec to restore lost data if the Sortout file is critical.

  6. Scan for Malware

    • Use an antivirus tool to scan the USB stick for potential malware that may have caused the error.

  7. Reformat the USB Stick (if necessary)

    • Backup important data (if accessible).
    • Reformat the USB stick:
      • On Windows: Right-click the drive in File Explorer, select Format, choose a file system, and click Start.
      • On Mac: Use Disk Utility to erase and reformat the drive.

If the problem persists after these steps, the USB stick might be physically damaged. In that case, consider replacing it or consulting a data recovery specialist if the data is critical.

Madhukar (not verified)

Wed, 01/22/2025 - 13:01

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Description: [G:]USB Mass Storage Device(2307 PRAM)
Device Type: Mass Storage Device

Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 100mA

USB Device ID: VID = 13FE PID = 5500

Device Vendor: Phison
Device Name: 2307 Boot ROM
Device Revision: 0110

Product Model: 2307 PRAM
Product Revision: 1.00

Controller Vendor: Phison
Controller Part-Number: PS2251-07(PS2307) - F/W 01.05.10 [2015-04-24]
Flash ID code: AD3A18030050 - Hynix [TLC]

admin

Fri, 01/24/2025 - 00:30

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The issue with your Kingston Data50 USB drive showing "No Media" is likely caused by a corrupted firmware or controller failure. A possible solution is to reflash the drive's firmware using tools compatible with the Phison PS2251-07 (PS2307) controller. You can try the Phison MPALL Tool for this purpose.

Please proceed with caution as this process may erase all data on the drive.

BASU (not verified)

Tue, 02/18/2025 - 22:14

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Volume: F:
Controller: SSS BC
Possible Memory Chip(s):
Toshiba TC58NVG7T2JTA00
Toshiba TC58TEG7T2JTA00
Memory Type: TLC
Flash ID: 983AA892 7650
Flash CE: 1
VID: 0930
PID: 6544
Manufacturer: TOSHIBA
Product: TransMemory
Query Vendor ID: TOSHIBA
Query Product ID: TransMemory
Query Product Revision: 1.00
Physical Disk Capacity: 7756087296 Bytes
Windows Disk Capacity: 0 Bytes
Internal Tags: 386G-AAH4
USB Version: 2.00
Declared Power: 200 mA
ContMeas ID: 8024-06-00
Microsoft Windows 10 x64 Build 19044
------------------------------------
http://www.antspec.com/usbflashinfo/
Program Version: 9.4.0.645
THIS PEN DRIVE TOOL SEND ME [email protected]

admin

Wed, 02/19/2025 - 23:09

Permalink

Experimen different tools to find one that effectively fixes the issues with your flash drive. Keep in mind that webfoobar.com is not responsible for any data loss or permanent damage, so proceed with the suggested solutions at your own risk.

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